At this time kierdesign.com does not accept returns. In the instance an item is approved for a return, a refund will be issued minus a 20% restocking fee. Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. Please make sure the return being sent is insured and with tracking as we cannot be held liable for lost or damaged items.
Please reach out to us via email for international orders. info@kierdesign.com
All orders are shipped via UPS or USPS. Shipping costs are determined by the weight and size of an item as well as the method of shipping and final destination. You’ll be asked to select a delivery method during checkout. All orders shipped within California are subject to a 9.5 % sales tax.
In stock items are processed and shipped from Los Angeles, CA within one to three business days, unless otherwise noted. Once an order has been shipped the customer will receive an email with tracking information.
If you receive an item that is damaged please contact us within 48 hours, so that we may contact the carrier to make a claim. All shipments are sent via third party delivery services and therefore we cannot be held liable for lost, damaged, stolen or delayed packages.
Local furniture delivery is available as well as white glove services, please contact us for further details and pricing options.
STANDARD SHIPPING
Under $100 | $20 $100.01 to $200 | $25 $200.01 to $300 | $35 $300.01 to $400 | $45 $400.01 to $500 | $55 $500.01 to $600 | $65 $600.01 to $700 | $75 $700.01 to $800 | $85 $800.01 to $900 | $95 $900.01 to $2,000 | $200 $2,000.01 to $3,000 | $300
EXPEDITED 2-DAY SHIPPING
Under $100 | $45 $100.01 to $200 | $55 $200.01 to $300 | $75 $300.01 to $400 | $85 $400.01 to $500 | $100 $500.01 to $600 | $130 $600.01 to $700 | $145 $700.01 to $800 | $165 $800.01 to $900 | $185 $900.01 to $2,000 | $400
For Orders above $3,000 please email us for a shipping quote
Should you wish to cancel your order please contact us within 24 hours of placing your order and we will process your request.
Customer Service
Kier Design is pleased to offer a trade discount to qualified interior designers, architects and design professionals.
We provide a discount code exclusive to our trade program customers. The code will be provided after you register. If you have trouble locating the code, please contact us.
All table linens, textiles and pillows are dry clean only, unless otherwise noted.
Please note many of our objects are hand-made and hand dyed by artisans, causing variations in color, shape and texture. Vintage and antique vessels may not be waterproof. We do not recommend placing water directly into the vessel. All our vintage objects have been hand selected by our design team.
Gift cards purchased onkierdesign.comare not valid for use in our retail store at this time.
You can contact us through our contact page! We will be happy to assist you.
LABOR DAY SALE 20% OFF PILLOWS AND RUGS. SALE ENDS SEPTEMBER 2ND. LABOR DAY SALE CANNOT BE COMBINED WITH ANY OTHER DISCOUNT CODES. LABOR DAY SALE DOES NOT APPLY TO PREVIOUS PURCHASES. EXCLUSIONS APPLY. ALL SALES ARE FINAL.